Founded in 2009 in Berlin, betahaus became one of the first coworking spaces in Europe and a place where people could break from the traditional office environment. One where people could collaborate. Since the very beginning we host, educate, entertain, and boost a new generation of leaders. Our members create a healthy mix of some of the most disruptive startups, digital and marketing agencies, global tech companies, corporate representatives, designers, architects, and other amazing freelance brains. We have a powerful web of affluent partnerships with coworking spaces around the world, with global leaders in the technology, finance, digital, and marketing industries, and with government and non-governmental organizations.
betahaus is about being in beta. About always being open to change, and never getting stuck in routines just because they’re comfortable. We love to innovate and we hack our traditions, structures, concepts, and spaces constantly. Today betahaus is widely used as a synonym for coworking and a flexible office environment. Our locations in Berlin, Hamburg, Sofia, Barcelona and Bucharest host over 2000 people daily.
JOB PURPOSE
As the Location Manager at betahaus Shipka 6, you will take the lead in managing one of our coworking spaces and fostering a dynamic, collaborative community. You will oversee daily operations, ensure the smooth delivery of services, and provide exceptional experiences for our members. This role is central to creating the vibrant and innovative atmosphere that defines betahaus, blending operational excellence with community-building initiatives.
The person in charge is a people-oriented team player who acts as an ambassador for our brand and values. You are an energetic and highly motivated person who is willing to contribute and grow with us. We will take care of the rest.
KEY RESPONSIBILITIES
Operational Leadership
- Oversee all aspects of the day-to-day operations, ensuring a seamless and professional environment for members and guests.
- Manage the upkeep of the space, including facility maintenance, cleanliness, and the availability of supplies.
- Coordinate with external vendors (e.g., cleaning, IT, security) to ensure high-quality service delivery.
- Utilize coworking management tools to monitor bookings, member activity, and operational workflows.
Community Engagement
- Act as the primary point of contact for members, building strong relationships and addressing their needs.
- Organize and promote community-driven events that align with betahaus’ mission and values.
- Create an inclusive and inspiring environment where members feel valued and connected.
Financial and Performance Reporting
- Collaborate with the operations team to track and analyze key operational metrics, including space utilization, member retention, and revenue targets.
- Assist in preparing budgets and monitoring expenses to ensure operational efficiency.
- Provide regular updates and reports to senior management.
Sales and Marketing Collaboration
- Partner with sales and marketing teams to onboard new members and showcase the benefits of betahaus during tours.
- Identify opportunities to upsell meeting rooms, event spaces, or premium services to members.
- Support local marketing initiatives to attract new members and build the betahaus brand.
PROFILE
Education and Experience
- Bachelor’s degree in business, hospitality management, or a related field (preferred).
- 3–5 years of experience in operations, coworking, or hospitality.
- Proven ability to deliver exceptional customer service and experience.
Key Competencies
- Solid organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Self-motivated, energetic, and bright personality.
- Flexible, adaptable, and “ready-to-help” attitude.
- Fluent in English, mastery of other foreign languages is an advantage.
this is an on-site position based in Sofia, Bulgaria
